Privacy Policy

Payed Limited · Last updated: 3 March 2025 · Jurisdiction: New Zealand

1. Introduction

Payed Limited (“Payed”, “we”, “our”, “us”) provides an online transaction platform that facilitates secure payments between buyers and sellers.

We are committed to protecting your privacy and handling personal information in accordance with:

• The Privacy Act 2020 (New Zealand)
• The Anti-Money Laundering and Countering Financing of Terrorism Act 2009 (AML/CFT Act) (where applicable)
• Any other applicable financial services regulations

By using Payed, you agree to the collection and use of your information as described in this Privacy Policy.

2. Information We Collect

We collect personal information necessary to provide escrow and payment services.

2.1 Identity Information

• Full name
• Date of birth
• Residential address
• Government-issued ID (passport, driver licence)
• Selfie verification (if required)

2.2 Contact Information

• Email address
• Phone number

2.3 Financial Information

• Bank account details for receiving payments
• Payment card information (processed by third-party providers as Stripe)

2.4 Technical Information

• Cookies and session data

2.5 AML/KYC Information

Where legally required, we may collect:

• Source of funds
• Transaction purpose
• Politically Exposed Person (PEP) status

3. How We Use Your Information

We use your personal information to:

• Provide escrow and payment services
• Verify your identity
• Prevent fraud and financial crime
• Comply with AML/CFT obligations
• Process transactions
• Resolve disputes
• Improve platform performance
• Communicate with you

We do not sell personal information.

4. Legal Basis for Processing

We collect and process information:

• To perform a contract with you
• To comply with legal obligations
• To protect legitimate business interests (fraud prevention, security)
• With your consent (where required)

5. Sharing of Information

We may share information with:

• Payment processors (e.g., Stripe)
• Banking institutions
• Identity verification providers
• Law enforcement or regulators
• Dispute resolution providers

Information is shared only as necessary.

6. Data Storage and Security

We implement reasonable technical and organisational safeguards including:

• Encryption in transit (TLS)
• Restricted internal access
• Secure cloud hosting
• Role-based access control

7. International Transfers

If we store or process information outside New Zealand, we ensure comparable privacy protections consistent with the Privacy Act 2020.

8. Retention of Information

We retain personal information:

• As long as required for legal, AML, or accounting obligations

9. Your Rights

Under the Privacy Act 2020, you may:

• Request access to your personal information
• Request correction
• Withdraw consent where applicable
• Lodge a complaint with the Office of the Privacy Commissioner

Contact: info@payed.co.nz

10. Cookies

We use cookies for authentication, analytics, and fraud detection. You may disable cookies, though this may affect functionality.

11. Changes to This Policy

We may update this Privacy Policy. Material changes will be notified via email or platform notice.